Peer Support Crisis Services Contingent

About the role

This is a contingent position under the supervision of the Director of Crisis Services. The role involves providing peer support services and direct interventions to individuals seeking recovery, teaching recovery and life skills, and creating a supportive environment for recovery.

Responsibilities

• Provides peer support services and direct interventions to individuals seeking recovery.
• Engages individuals in a recovery partnership and assists in identifying their hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Shares relevant personal experiences related to the "Recovery Process" for the benefit of individuals in recovery.
• Models hope, personal responsibility, and self-advocacy to demonstrate how recovery goals can be met respectfully and how a belief in self is maintained.
• Creates a supportive environment for an individual's recovery.
• Affords assistance in developing natural supports and community living.
• Cultivates connectedness in the person’s life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual’s clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observes and reports individuals' changes in mental health status, physical appearance, and behavior.
• Conducts follow-up calls, attends meetings, and interacts with clients and their families after initial contact.
• Assists with food preparation, serving, and clean-up as needed.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Ensures implementation, quality, and coordination of services.
• Establishes and maintains appropriate working relationships with individual staff, outside agencies, and vendors.
• Performs additional outreach activities in the community as needed.

Qualifications

• Knowledge of DWIHN policies, procedures, and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations, and procedures.
• Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Peer Support principles and practices.
• Knowledge of Suicide Prevention, Resilience, and Crisis Intervention.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Communication skills.
• Active Listening skills.
• Computer skills (Word, Excel, Access, PowerPoint, Outlook, Teams).
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
• Judgment/Reasoning ability.

Requirements

• High school diploma or a G.E.D.
• One (1) year of experience working with individuals with emotional impairments and/or seeking recovery treatment.
• A valid State of Michigan Driver’s License with a safe and acceptable driving record.

Skills

• Knowledge of DWIHN policies, procedures, and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations, and procedures.
• Knowledge of Federal policies, rules, regulations, and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Peer Support principles and practices.
• Knowledge of Suicide Prevention, Resilience, and Crisis Intervention.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Communication skills.
• Active Listening skills.
• Computer skills (Word, Excel, Access, PowerPoint, Outlook, Teams).
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
• Judgment/Reasoning ability.

Benefits

(This position is contingent upon approval and availability of funding.)

Pay

Compensation is commensurate with experience.

Schedule

The position is a 12-hour shift, 24/7 operation.