Peer Support Mobile Crisis Contingent

This is a contingent, part-time position within the Mobile Crisis Unit.

About the role

Under the general supervision of DWIHN supervisory staff, the Peer Support Specialist provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists in implementing and creating a recovery environment and acts as an advocate for the needs and rights of every individual.

Responsibilities

• Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders.
• Engages individuals in a recovery partnership and assists in identifying participant’s hopes, dreams, and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Functions as a role model to peers exhibiting competency in personal recovery.
• Serves as an advocate providing information and peer support for clients.
• Shares relevant personal experiences related to the “Recovery Process” for the benefit of individuals in recovery.
• Models hope, personal responsibility, and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Creates a supportive environment for an individual’s recovery.
• Assists in developing natural supports and secures a network of community support.
• Cultivates connectedness in the person’s life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual’s clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observes individuals’ changes in mental health status, physical appearance, and behavior.
• Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment.
• Conducts follow-ups, attends meetings, and interacts with clients and their families after initial contact.
• Assists clients with finding resources for housing, employment, and education.
• Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided, and care plans.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Establishes and maintains appropriate working relationships with individual staff, outside agencies, and vendors.
• Attends and participates in training, education, and staff meetings.
• Uses basic intervention skills, behavioral management, and de-escalation techniques.
• Collaborates with mobile crisis clinicians to provide crisis support services in the community.
• Performs additional outreach activities in the community.
• Performs Mobile Crisis duties and responsibilities.
• Performs other related duties assigned.

Requirements

• High school diploma or a G.E.D.
• One (1) year of professional experience performing peer recovery and support duties and responsibilities. Additional experience may be substituted for the education requirement on a year-for-year basis.
• A valid State of Michigan Driver’s License with a safe and acceptable driving record.
• Reliable transportation.
• Must obtain Peer Support Specialist certification within 18 months of hire through the successful completion of the Peer Employment Training through the State of Michigan.

Skills

• Knowledge of DWIHN policies, procedures, and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations, and procedures.
• Knowledge of Federal policies, rules, regulations, and procedures as they relate to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Suicide Prevention, Resilience, and Crisis Intervention.
• Knowledge of Peer Recovery practices and principles.
• Knowledge of Substance Use Disorder practices and principles.
• Lived experience in program recovery.
• Assessment, evaluation, and organizational skills.
• Communication and active listening skills.
• Computer skills (Word, Excel, Access, PowerPoint, Outlook, Teams).
• Teamwork skills.
• Ability to communicate orally and in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population.
• Judgement and reasoning ability.

Schedule

Mobile Crisis Operations is a 24/7 unit. These are part-time positions that will work 12-hour shifts on Saturday and Sunday. The shifts will be 7:00 AM – 7:00 PM and 7:00 PM – 7:00 AM. Candidates may be required to work other days, hours, or shifts as necessary.

Employees in this classification must travel throughout Wayne County to homes, community-based settings, hospitals, schools, courts, etc.

Additional Information

DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law will be approved when properly supported.