Peer Navigator, Street Medicine (Downtown LA/Highland Park/Lincoln Heights/South Los Angeles)

About the role

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homelessness with managing their own health in the Downtown LA/Highland Park/Lincoln Heights/South LA Area. Responsibilities include building rapport, coaching members, connecting them to resources, and coordinating appointments.

Responsibilities

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors.
• Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
• Coordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit.
• Introduce tools to promote self-management & self-efficacy.
• Complete all required organization and health plan specific documentation in a timely fashion.

Requirements

• Work Experience: Direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
• Education: G.E.D./High School, required plus 3+ years of work experience as defined below. Associate's Degree plus 2+ years of work experience as defined below. Bachelor’s degree preferred plus 1-2 years of work experience as defined below.
• Other Demonstrated Relevant Experience: Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.

Qualifications

• Ability to work in a dynamic, outdoors environment.
• Ability to work independently as well as part of a team.
• Ability to organize effectively.
• Ability to prioritize multiple and competing tasks.
• Ability to communicate effectively, including articulating one’s own relevant personal experiences.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Maintenance of reliable transportation.
• Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
• HMIS/ Coordinated Entry System, preferred.
• Travel 50% or more - Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.

Benefits

Base salary range: $21.78 to $31.15 per hour
Annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, plus 1 additional floating holiday
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!

Pay

Base salary range: $21.78 to $31.15 per hour

Schedule

May require occasional overnight travel and weekend availability.