Peer Navigator, Street Medicine (N Los Angeles/Hollywood)

About the role

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homelessness with managing their own health in the North Los Angeles/Hollywood area. Responsibilities include building rapport, coaching members, connecting them to resources, and coordinating appointments.

Responsibilities

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors.
• Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
• Cookordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit.
• Introduce tools to promote self-management & self-efficacy.
• Complete all required organization and health plan specific documentation in a timely fashion.

Qualifications and Experience

• G.E.D./High School, required plus 3+ years of work experience as defined below.
• Associate's Degree plus 2+ years of work experience as defined below.
• Bachelor’s degree preferred plus 1-2 years of work experience as defined below.
• Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
• Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.
• Able to work in a dynamic, outdoors environment.
• Able to work independently as well as part of a team.
• Able to organize effectively.
• Able to prioritize multiple and competing tasks.
• Able to communicate effectively, including articulating one’s own relevant personal experiences.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Maintenance of reliable transportation.
• Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
• HMIS/ Coordinated Entry System, preferred.
• Travel 50% or more- Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.