Peer Navigator, Street Medicine (East Riverside, CA)

About the role

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homelessness with managing their own health in East Riverside, CA. This is a full-time, Monday-Friday 8-5 position.

Responsibilities

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors.
• Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Link members to local, county and state services/resources.
• Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
• Cookordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit.
• Introduce tools to promote self-management & self-efficacy.
• Complete all required organization and health plan specific documentation in a timely fashion.

Qualifications and Experience

• G.E.D./High School, required plus 3+ years of work experience as defined below.
• Associate's degree preferred plus 2 years of work experience as defined below.
• Bachelor’s degree preferred plus 1-2 years of work experience as defined below.
• Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
• Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.
• A comparable combination of education/experience and/or training will be considered equivalent to the education listed above.
• Ability to work in a dynamic, outdoors environment.
• Ability to work independently as well as part of a team.
• Ability to organize effectively.
• Ability to prioritize multiple and competing tasks.
• Ability to communicate effectively, including articulating one’s own relevant personal experiences.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Maintenance of reliable transportation.
• Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
• HMIS/ Coordinated Entry System, preferred.
• Travel 50% or more- Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.

What's in it for you?

• Base salary range: $21.78 to $31.25 per hour.
• An annual employee bonus program.
• Medical, Dental, Vision coverage.
• Generous paid-time-off (PTO).
• 11 paid holidays per year, plus 1 additional floating holiday.
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program.
• Wellness program.
• Tuition reimbursement.
• An opportunity to become part of a team that makes a difference to our members and our community every day!

Benefits

• Equal Employment Opportunity and Affirmative Action workplace.
• Background check is required.

About Healthcare in Action

Healthcare in Action was established in 2021 as a 501 (c)3 organization and associated medical group. Utilizing mobile clinics staffed by healthcare professionals, community health workers, and social workers, our teams travel directly to unhoused individuals living in communities across the geographies we serve, providing services where they reside – including tents, cars, shelters, and temporary housing. In meeting patients where they are and supporting their goals, HIA team members build trust – a critical component that can lead to meaningful and positive changes in health and housing. Our mission is to improve the lives of people experiencing homelessness through quality holistic care. It is our vision that all people experiencing homelessness have access to quality healthcare that addresses their mental, social and physical health needs.