Peer Navigator - Street Medicine (S Riverside, CA)

About the role

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homelessness with managing their own health in the South County area of Riverside, CA. Responsibilities include building rapport, coaching members, connecting them to resources, and coordinating appointments.

Responsibilities

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
• Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors.
• Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
• Coordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit.
• Introduce tools to promote self-management & self-efficacy.
• Complete all required organization and health plan specific documentation in a timely fashion.

Requirements

• Ability to work in a dynamic, outdoors environment.
• Ability to work independently as well as part of a team.
• Ability to organize effectively.
• Ability to prioritize multiple and competing tasks.
• Ability to communicate effectively, including articulating one’s own relevant personal experiences.
• Excellent oral communication skills, as well as strong interpersonal skills.
• Maintenance of reliable transportation.
• Proficiency in operating a computer, including logging into and maneuvering around multiple systems such as online timesheets (time and attendance) and call center software.
• HMIS/ Coordinated Entry System, preferred.
• Travel 50% or more - Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.

Qualifications and Experience

• G.E.D./High School, required plus 3+ years of work experience as defined below.
• Associate's degree preferred plus 2 years of work experience as defined below.
• Bachelor’s degree preferred plus 1-2 years of work experience as defined below.
• Work Experience to include direct work experience, lived experience, training or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
• Other demonstrated relevant experience in similar community settings, for example, working with other disadvantaged groups, and/or outreach will be considered.

Benefits

• Base salary range: $21.78 to $31.25 per hour.
• An annual employee bonus program.
• Robust Wellness Program.
• Generous paid-time-off (PTO).
• 11 paid holidays per year, plus 1 additional floating holiday.
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program.
• Tuition reimbursement.

Pay

Base salary range: $21.78 to $31.25 per hour.

Schedule

Travel 50% or more - Must have a valid driver’s license, automobile insurance, reliable transportation, and clean driving record.