Peer Mentorship Program Specialist

Position Summary

The Peer Mentor Program Specialist serves as the site lead for the First Step Act/reSTARt Peer Mentoring Program across Goodwill of Southwestern Pennsylvania's service territory. This position provides leadership, coaching, and oversight to Peer Mentors to ensure high-quality, compliant, and participant-centered service delivery that supports successful reentry and reduces recidivism.

Duties Include But Are Not Limited To

• Ensure program implementation aligns with organizational standards, grant requirements, and evidence-based reentry practices.
• Support Peer Mentors in managing complex participant needs and barrier resolution.
• Collaborate with workforce staff, case managers, and community partners to support seamless service delivery.
• Monitor Peer Mentor engagement, documentation, and adherence to program standards.
• Serve as the site lead for the First Step Act/reSTARt Peer Mentoring Program across the Goodwill SWPA territory.
• Identify service gaps and implement continuous improvement strategies.

Qualifications

• High School Diploma AND 5 years of experience required.
• OR Associates AND 3 years of experience required.
• Experience in providing vocational services, workforce training, mentoring, or direct support services.
• Experience working with justice-involved individuals to reduce recidivism.
• Candidates are expected to provide current clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment.
• Must have a valid driver’s license and reliable transportation.