Pediatric Healthcare Programs, Senior Manager

The American Red Cross offers a unique opportunity to be part of the world’s largest humanitarian network, where your career becomes a force for good. This role allows you to grow within a mission-driven organization that values diversity, unity, and purpose. You’ll receive competitive compensation and benefits while contributing to a movement that impacts millions of lives.

About the Role

Reporting to the Director of Healthcare Programs, the Pediatric Healthcare Programs Senior Manager serves as the subject matter expert for pediatric healthcare and EMS educational programs. This position supports content development by reviewing and editing technical texts throughout the product development cycle, ensuring accuracy and relevancy of Training Services program content. The role also assists with continuing education accreditation, quality monitoring of accredited programs, and serves as an internal and external Red Cross medical liaison.

Responsibilities

• Oversee and serve as subject matter expert for technical/medical content developed for Training Services programs and curricula.
• Ensure developed content complies with guidance from the Scientific Advisory Council and other relevant standard-setting organizations.
• Direct and create scientific and medical content, write and review scripts, and provide editing for program materials.
• Provide on-site subject matter expertise during the development of program materials, including photo and video shoots.
• Analyze technical literature, write descriptive copy, and verify documentation; coordinate production and distribution of materials.
• Review content during production, including media assets, rough-cut videos, programmed online course material, and print pages.
• Coordinate with internal cross-functional teams to meet target launch dates.
• Assist with daily operations of the continuing education group, including accreditation, oversight of accredited programs, and quality assurance.
• Respond to questions from staff, instructors, students, and training centers.
• Provide education to staff, instructors, and instructor trainers.
• Serve as a speaker at professional organization meetings and trade shows.
• Act as an internal and external liaison for scientific and medical expertise.
• Support the Director of Healthcare Programs and Senior Director of Science and Education with the Scientific Advisory Council.
• Perform other business duties or tasks as assigned by Training Services leaders.

Requirements

• Bachelor’s degree required; Master’s or Doctoral degree preferred.
• Minimum 7 years of related experience or equivalent combination of education and experience.
• Current active U.S. license without restriction or probation as a Registered Nurse (required).
• Specialty clinical certification preferred.
• Experience and education in instructional systems design or education may be required.
• Excellent command of the English language in both spoken and written forms.
• Strong writing skills with a clear, concise style and excellent grammar, punctuation, and spelling.
• Proven ability to present information to groups of various sizes.
• Evidence of speaking or teaching experience in a healthcare education environment.
• Proficiency in content medical editing, subject matter expertise, portfolio management, and vendor/contractor management in publishing or related fields.
• Ability to demonstrate, evaluate, and remediate specialty area knowledge to the Red Cross standard.
• Proficient with Microsoft Office Suite or applicable software applications.
• Ability to work on a team.
• Ability to travel 20-30%.

Preferred Qualifications

• Demonstrated expertise in pediatric and neonatal healthcare.
• Current, active licensure as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) with applicable board certification.
• Specialty clinical certification in a relevant area.
• Strong ability to provide clinical guidance and collaborate with multidisciplinary healthcare teams.

Pay

The salary range for this position is $96,624–$128,832. Salaries are aligned to the specific geographic location where the work is primarily performed and may vary based on skills, experience, and comparison to other employees in the role.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off: starting at 15 days a year, based on job type and tenure.
• 11 paid holidays (6 core holidays and 5 floating holidays).
• 401K with up to 6% match.
• Paid family leave.
• Employee assistance program.
• Short-term and long-term disability and insurance.
• Service awards and recognition.

Schedule

This is a full-time position. The physical demands include regular sitting, use of hands, talking, hearing, and occasional standing, walking, stooping, kneeling, or crawling. The employee must frequently lift and/or move up to 15 pounds and occasionally up to 30 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The work environment consists of moderate noise (e.g., office with computers, phones, and printers).