Pediatric Healthcare Programs, Senior Manager

About the Role

Reporting to the Director, Healthcare Programs, the Pediatric Healthcare Programs Senior Manager will serve as subject matter expert for Pediatric Healthcare and EMS educational programs. This position supports content development by reviewing and editing technical texts throughout the product development cycle, ensuring accuracy and relevancy of the Training Services program content. The role assists the Director, Healthcare Programs with ongoing education, including continuing education accreditation, review, approval, and quality monitoring of accredited programs. Additionally, the role supports the Continuing Education group, Scientific Advisory Council, and serves as an internal and external Red Cross medical subject matter expert (SME) and liaison.

Responsibilities

• Oversees and serves as subject matter expert for technical/medical content developed for Training Services programs and curricula.
• Ensures developed content incorporates and complies with guidance from the Scientific Advisory Council and other relevant standard-setting groups.
• Directs and creates scientific and medical content, writes and reviews scripts, and provides applicable editing of program materials.
• Provides on-site subject matter expertise during the development of program materials, including photo and video shoots and production.
• Analyzes technical literature, writes descriptive copy, and verifies documentation; may coordinate production and distribution of materials.
• Reviews content during the production phase, including media assets, rough-cut videos, programmed online course material, and print pages.
• Coordinates with internal cross-functional teams to meet target launch dates.
• Assists with daily operations of the continuing education group, including obtaining and maintaining accreditation, oversight of accredited programs, quality assurance, and feedback.
• Responds to questions from staff, instructors, students, and training centers.
• Provides education to staff, instructors, and instructor trainers.
• Serves as a speaker at professional organization meetings and trade shows as requested.
• Acts as an internal and external liaison for scientific and medical expertise.
• Assists the Director, Healthcare Programs, and Senior Director, Science and Education, with support of the Scientific Advisory Council.
• Performs other business duties or tasks as assigned by Training Services leaders.

Requirements

• Bachelor’s degree required; Master’s or Doctoral degree preferred.
• Minimum 7 years of related experience or equivalent combination of education and experience.
• Current active U.S. license without restriction or probation as a Registered Nurse required; specialty clinical certification preferred.
• Experience and education in instructional systems design or education may be required.
• Excellent command of the English language in both spoken and written forms.
• Strong writing skills with a clear, concise style and excellent grammar, punctuation, and spelling.
• Ability to work with templates using an electronic content management system.
• Proven ability to present information to groups of various sizes; evidence of speaking or teaching experience in a healthcare education environment.
• Proficiency in content medical editing, subject matter expertise, portfolio management, and vendor/contractor management in publishing or related fields.
• Ability to demonstrate, evaluate, and re-mediate specialty area knowledge to the Red Cross standard.
• Proficient with Microsoft Office Suite or applicable software applications.
• Ability to work on a team.
• Ability to travel 20-30%.

Preferred Qualifications

• Demonstrated expertise in pediatric and neonatal healthcare.
• Current, active licensure as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) with applicable board certification.
• Specialty clinical certification in a relevant area.
• Strong ability to provide clinical guidance and collaborate with multidisciplinary healthcare teams.

Pay

The salary range for this position is $96,624–$128,832. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may determine your actual salary include your specific skills, years of experience, and comparison to other employees already in this role.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• Paid time off (PTO): Starting at 15 days a year, based on job type and tenure.
• Holidays: 11 paid holidays (six core holidays and five floating holidays).
• 401K with up to 6% match.
• Paid Family Leave.
• Employee Assistance Program.
• Short-term and long-term disability and insurance.
• Service awards and recognition.

Schedule

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Regularly required to sit; use hands to handle or feel; and talk or hear.
• Frequently required to reach with hands and arms.
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl.
• Must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment consists of moderate noise (e.g., business office with computers, phones, and printers, light traffic). The employee must be able to work in a small cubicle and sit at a computer terminal for extended periods.