Pediatric Behavioral Health Care Manager

This position plays a key role in delivering integrated mental health services within the Collaborative Care Program, focusing on pediatric patients with chronic illness.

About the role

The Behavioral Health Care Manager conducts mental health screenings and assessments, provides evidence-based treatments for conditions such as depression, anxiety, and traumatic stress, and educates patients on managing their conditions. The role involves monitoring clinical outcomes, tracking symptom progression, and utilizing therapeutic approaches like Cognitive Behavioral Therapy (CBT) and Motivational Interviewing to deliver brief, targeted interventions. This position collaborates closely with nephrology providers, psychiatric consultants, and caregivers to develop and implement individualized treatment plans. Additional responsibilities include care coordination, advocacy, case reviews, and facilitating transitions across levels of care.

This role reports directly to the pediatric Med Psych Program, with a connection to Proactive Care Support Services.

Responsibilities

• Performs screening, assessment, and treatment of depression, anxiety, and traumatic stress, providing patient education around chronic disease management and available treatment options.
• Tracks and documents patient follow-up and clinical outcomes, monitoring patients for changes in clinical symptoms, treatment side effects, or other complications.
• Provides brief therapeutic interventions using evidence-based techniques such as Behavioral Activation (BA), FAST-A, FAST-D, Cognitive Behavioral Therapy (CBT), Motivational Interviewing, and Acceptance and Commitment Therapy (ACT).
• Consults with nephrology providers, psychiatric consultants, and patient/caregivers to facilitate care plans, including medication management, psychosocial treatments, or referrals for additional services.
• Acts as an advocate for patients, ensuring effective communication with the multidisciplinary care team, outside agencies, and other resources.
• Works with the multidisciplinary team to develop a discharge plan to provide further care, services, and referrals to ensure continuity of care.
• Maintains up-to-date knowledge of best practices and emerging trends in behavioral health care.
• Assesses and manages suicidal and homicidal risk, as well as concerns for child abuse and neglect, using evidence-based methods. Collaborates with the Crisis team, contacts police and/or Child Protective Services, and communicates with the receiving emergency department when applicable.

Requirements

• Current licensure in the state of practice as a Licensed Clinical Social Worker (LCSW), Clinical Mental Health Counselor (CMHC), or Marriage and Family Therapist (MFT). Current licensure in LLMSW, CSW, ACMHC, or AMFT acceptable but must obtain LCSW, CMHC, or MFT within one (1) year of hire or promotion into this role.
• Master’s degree in Social Work, Psychology, Counseling, or a related field from an accredited institution (degree verification required).
• Demonstrated experience in behavioral health care, preferably in a collaborative care setting.
• Strong understanding of evidence-based therapeutic techniques and interventions.
• Excellent verbal and written communication skills.
• Ability to work effectively within a multidisciplinary team.
• Proficiency in electronic health records (EHR), documentation, and Microsoft 365 products.
• Commitment to patient advocacy and providing patient-centered care.

Preferred Qualifications

• Current licensure in the state of practice as a Licensed Clinical Social Worker (LCSW), Clinical Mental Health Counselor (CMHC), or Marriage and Family Therapist (MFT).
• Experience and expertise in clinical practice within an ambulatory care setting, community health, or home care.
• Experience working successfully in a remote environment, including proficiency with advanced Microsoft Suite tools such as Teams (chat, whiteboard, task tracking) and Microsoft Outlook.
• Experience in care management, care navigation, or a closely related field such as discharge planning, managed care, behavioral health, or patient education.
• Ability to work independently, demonstrate self-motivation, maintain a positive attitude, and adapt to a rapidly changing environment.
• Strong written and verbal communication skills.

Physical Requirements

• Ongoing need to see and read information, labels, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions with customers requiring clear communication and understanding of spoken information, alarms, needs, and issues.
• Manual dexterity to manipulate complex and delicate equipment with precision, including frequent computer, phone, and cable set-up and use.
• Expected to lift and utilize full range of movement to transport, pull, and push equipment, including working on hands and knees and bending to set up, troubleshoot, lift, and carry supplies and equipment, including heavy items.
• For roles requiring driving: Expected to drive a vehicle, which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.

Schedule

• Full-time, 40 hours per week.
• Day shift, Monday - Friday.
• Hybrid in-person/remote work arrangement.

Location

Pediatric Nephrology clinics at Primary Children's Hospital, Salt Lake City, Utah.

Pay

The hourly range for this position is $43.09 - $66.47, dependent upon experience.

Benefits

Intermountain provides a comprehensive benefits package covering a wide range of programs to foster wellness, including health, happiness, security, connection, and engagement. Learn more about benefits here.