Pediatric Assistant Office Manager in Training

About the role

This role is ideal for dental professionals looking to grow into management, as well as individuals with previous leadership, supervisory, or management experience who are ready to build a long-term career in healthcare.

Responsibilities

• Support daily office operations and workflow
• Aid in opening and closing procedures as needed
• Ensure the office is prepared for the day, including reviewing schedules, provider needs, and patient flow
• Assist with front office responsibilities including check-in, check-out, scheduling, phone calls, and patient communication
• Help maintain a positive patient and parent experience
• Aid in schedule management to maximize provider productivity
• Follow up on recalls, unscheduled treatment, pending appointments, and missed appointments
• Aid in treatment presentation and financial discussions when needed
• Review patient balances, estimates, and insurance information
• Aid in collection efforts and patient account follow-up
• Monitor office performance metrics, reports, and goals
• Aid in office communication, training, and accountability
• Aid in office coverage as needed to support business operations

Requirements

Dental office experience preferred
Previous leadership, supervisory, management, or team lead experience preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Strong organizational and problem-solving skills
Experience with scheduling, patient accounts, insurance verification, or treatment coordination is a plus
Positive attitude with a willingness to learn and grow
Ability to travel between pediatric office locations as needed

Benefits

Leadership development and growth opportunities
Hands-on management training and mentorship
Supportive and collaborative team environment
Comprehensive benefits package
Opportunity to make a positive impact on patients and families
Career path into future Office Manager opportunities

Pay

$20.00 - $22.00 per hour, depending on experience.

Schedule

Full-Time