Pediatric Ambulatory Medical Assistant

Patient Centered Care

• Obtains specific components of individual and age appropriate care requirements from registered nurse and/or licensed provider

Communication

• Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds

Team Collaboration

• Demonstrates self-awareness, recognizes limitations and communicates concerns to appropriate team members

Quality and Safety / Efficient Delivery of Care

• Minimizes risk of harm to patients and providers through effective individual and team performance
• Practices behaviors specific to High reliability organizations (HRO) i.e. CHAMP behavior

Informatics

• Uses information and technology to communicate information, mitigate error, and support team decision making

Clinical Responsibilities

• As part of the Rooming Process:
  • Appropriately identifies patient
  • Identifies self to patient/family and explains the role of the UAP
  • Escorts patients to exam/procedure room
  • Prepares patients for visit using standardized rooming workflow/protocol. May include; vital signs, height, weight, blood pressure, EKG, specimen collection, phlebotomy, INR, pulse oximetry, point of care testing, etc.
• Sends/receives patient medical records and abstracts new patient records into EPIC
• Sets up instruments and equipment according to department protocol

Administrative Responsibilities

• Sends/receives patient medical records and abstracts new patient records into EPIC

Environmental Support Functions

• Sets up instruments and equipment according to department protocol

Qualifications

• A minimum of a high school diploma or GED
• Have graduated from an approved, accredited, postsecondary medical assisting program, Nursing Assistant Program, or Patient Care Associate Training
• Preferred 12-18 months experience prior work as a Medical Assistant, Nursing Assistant, or Patient Care Associate, preferably in an outpatient clinical setting or relevant patient care environment. Should have clinical competency
• Preferred current medical assisting credential (certifications or registration) acceptable to, and recognized by, the Connecticut Department of Public Health

Special Skills

• Demonstrated ability to communicate effectively with patient, families, peers, and interdisciplinary team
• Demonstrate flexibility in adjusting priorities and adjust work plans based on the needs of the patient, the service/unit, and the patient care team
• Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, and all internal and external employees

Physical Demands

• Able to lift a minimum of 40 pounds
• Able to perform tasks of physical endurance and dexterity as required by placement
• Consistent use of proper body mechanics

YNHHS Requisition ID

177678