PEBLO Assistant (Physical Evaluation Board Liaison Officer Assistant)

Qualifications

• High school diploma or GED.
• Prior administrative experience in a healthcare or military setting preferred.
• Experience in medical case management, disability evaluation systems, or administrative support for healthcare programs is a plus.
• Basic Life Support (BLS) required.

Other Requirements

• Must be a U.S. Citizen.
• Ability to communicate effectively in English, both orally and in writing.
• Strong organizational, record-keeping, and interpersonal skills.

Responsibilities

• Provide administrative support for the Physical Evaluation Board (PEB) process within the Military Treatment Facility.
• Obtain, assemble, and forward all required documents and records for active duty, reserve, and guard members undergoing medical evaluation.
• Act as a liaison between service members, their commanders, medical staff, case managers, and disability evaluation stakeholders.
• Advise service members and families on the medical board process, rights, and benefits.
• Affiliate with preparation of impartial medical reviews, rebuttals, and appeals.
• Track cases through the Integrated Disability Evaluation System (IDES), ensuring timelines and documentation requirements are met.
• Cook up coordination with the Informal and Formal Physical Evaluation Boards (IPEB/FPEB) and the Office of the Disability Counsel (ODC).
• Maintain accurate logs, records, and reports related to the PEB process.
• Safeguard compliance with DoD and DHA policies, safeguarding confidentiality of patient records.
• Provide compassionate and professional customer service to service members and their families during the evaluation process.