PEAK: Warehouse Floor Lead
About the role
Our Global Distribution teams are part of our greater lululemon Supply Chain organization. This team supports lululemon’s overall purpose by ensuring we are fulfilling our products to our guests through our various channels including our retail stores and ecommerce.
Responsibilities
- Supports with accurate and timely shipments to guests by providing in the moment coaching, feedback, training and support to Warehouse Associates and Forklift Drivers
- Provides training and support on work tasks and removing bottlenecks
- Delivers functional training to new Associates and provides level-set training to existing employees as needed
- Trains and develops department-specific skills across any Associate on the team and can raise needs for specific learning approaches to create an inclusive environment, such as linguistic support
- Affirms the skill level of a learner and how to communicate and train necessary information to improve daily job performance
- Supports their Supervisors with leading daily workforce planning and communicates updates, needs, and risks with clarity across departments
- Delivers individualized feedback to Associates in service of directly improving daily role performance
- Responsible for directing the open and closing tasks of the department
- Supports with performance tracking of individual employees by ensuring they are using systems correctly and accurately
- Resolves daily issues and general usage in Outlook, Excel, IBM, WMS, Oracle
- Teaches any department-specific system to a new learner and displays proficient technical literacy across department-specific systems
- Recognizes and works with their Supervisor to prioritize work-flow and corresponding people and resourcing needs each day
- Raises staffing needs/support capacity to partner with and support overall DC work-flow
- Understands material and support resourcing needs and tracks volumes weekly
- Understands basic operational flow of DC departments and identifies bottlenecks and pain points
- Problem solves daily interdepartmental operations issues as they arise
- Plays a critical role in the support and adherence to a culture of safety within the DC and teaches the what and why behind any safety-related topic
- Tracks and restocks department supplies
Qualifications
- 1-2 years of experience leading others directly or indirectly
- 1 year of experience providing facilitation and training
- Strong understanding of key warehouse functions and standard processes
- Proficient in Microsoft Office Suite
- Effective communication with written and verbal skills
- Adaptable to third party technologies (RF scanners, voice picking and new systems)
- Excellent counting skills and detail focused
- Maintain attendance requirements
- Lift up to 50 lbs frequently
- Maintain a safe work environment
- Flexible and adaptable with schedule which would include weekends, nights, working some required holidays, with occasional after-hours requirements and overtime
Skills
- Ability to understand, speak, and read English with sufficient proficiency to follow safety and other policies, trainings, and instructions
Benefits
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees are eligible for our compensation bonus program, subject to program eligibility requirements.
Note: Availability of the incentive programs, benefits, and perks may be subject to your location and employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Pay
Typical Hiring Range: $27.15 - $30.15/hour, subject to minimum wage in the location
Schedule
Target Bonus: 5%
Total Target Base Pay Range: $28.51 - $31.66/hour
Additional Shift Premiums: $1.00 - $1.00, depending on location