Jobs · Management · North Carolina

Peak Season Repair Specialist

Safelite · Charlotte, NC · 2 days ago
Management$18.5/hrFull-time

About the role

The Peak Season Repair Specialist position offers a pathway to full-time employment with Safelite, focusing on vehicle glass repairs using industry-leading technology. This role provides opportunities for growth and potential long-term career advancement.

Responsibilities

  • Learn to repair vehicle glass under the guidance of experienced technicians and Safelite leaders.
  • Complete vehicle glass repairs including chips, cracks, and other auto glass-related issues.
  • Manage work orders, customer documentation, and communication through the Safelite handheld Mobile Resource Management (MRM) technology.
  • Promote and sell Safelite promotional items to customers.
  • Clean customer vehicles during wait/idle time and perform additional housekeeping tasks in company vehicle and shop.
  • Safely operate company and customer vehicles, company-issued tools, and chemicals.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Qualifications

  • High School Diploma or GED equivalent.
  • Valid state-issued driver’s license and any other required licenses.
  • Completion of On-the-job training and Safelite SafeTech™ certification.
  • Must be 18 years of age or older.

Skills and Abilities

  • Lifting and carrying up to 25 lbs. for short periods.
  • Ability to stand for extended periods, work in tight spaces, bend and twist body.
  • Use of a variety of hand tools and power tools safely and effectively.
  • Operate a motor vehicle in accordance with all federal, state, and local laws.
  • Maintain professionalism and passion for providing outstanding customer service.
  • Work with chemicals as applicable per the “Safelite Way of Fitting”.
  • Work scheduled days with flexibility on start and end times to accommodate customer needs.
  • Problem-solving and ability to trouble-shoot issues independently and collaboratively.
  • Read, write, and interpret the English language and technical directions.
  • Communicate orally and written (via computer or other electronic means).
  • Maintain a professional appearance, adhering to Company uniform and PPE policies.
  • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition.

Benefits

Competitive weekly base pay starting at $18.50/hour. Additional benefits are available upon successful completion of the seasonal term and may vary based on company policy.

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