PEAK - Education Coordinator - Clinical Trials Office

Duties

• Facilitate participant onboarding, assign and track training and coordinate completion status with other departments.
• Cook up training logistics, such as calendar invites, reserve conference rooms, and facilitating virtual meetings.
• Provide CTMS application support for new user registration, support, and troubleshooting.
• Communicate with newly onboarded faculty and staff, providing exceptional customer service throughout the onboarding process.
• Aid the Senior Education Coordinator(s) in conducting live and virtual training sessions.
• Maintain positive relationships with staff, faculty, and team members.

Requirements

• Required Education And Experience: Bachelor's degree. Experience or a combination of education & related experience can be considered in lieu of degree. A one-to-one ratio is used to determine the number of years of experience required in place of a degree.
• Required Experience: 3 years of related experience.

Qualifications

• Required Knowledge, Skills, Abilities: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), strong verbal and written communication skills, basic math skills, highly organized, able to handle multiple projects and deadlines, knowledge of HIPAA/PHI.

Benefits

• Eligible: No

Pay

Targeted salary: $21.01 per hour, based on experience

Schedule

Work Schedule: Monday – Friday, 8:00 a.m. to 5:00 p.m.