PCI Professional

About the role

Our Customer Payment Representatives assist the Inside Sales team by facilitating payment over the phone. Reps will be taking inbound transfers and providing world-class customer service. This entry-level position will provide insight into the sales process, Vivint systems, and valuable communication skills that will help you succeed in any work setting.

Pay

Starting Pay: $14.50/hr + potential bonuses/commissions
Additional $0.50 per hour for bilingual Spanish/English speakers.

Requirements

• Must be able to work on-site at our Lindon office
• Completed High School Education, GED, or equivalent
• Must be at least 18 years of age
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent
• Computer literate
• Desire to engage customers in an upbeat, helpful manner

Preferred Qualifications

• Ability to multi-task (especially while talking on the phone)
• Attention to detail
• Customer service experience

Benefits

• Daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Safety

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.