PC Technician

About the role

Support mission-critical IT operations for the United States Army Corps of Engineers (USACE) by keeping systems running and users productive in high-responsibility environments.

Responsibilities

• Installing, configuring, and maintaining desktop hardware and software
• Serving users onsite and remotely with technical and operational needs
• Deploying PCs, printers, and peripherals
• Configuring operating systems and installing applications
• Troubleshooting hardware, software, and printer issues
• Coordinating repairs and collaborating across IT teams
• Managing and resolving support tickets through ServiceNow, Remedy or similar tools
• Contributing to system improvements and operational reliability

Requirements

• Active Interim Secret Clearance
• ADoD 8570 IAT Level I certification (A+ CE, Network+ CE, SSCP, CCNA Security, or equivalent)
• 3 or more years of relevant technical support experience
• Experience supporting Windows environments and Microsoft Office
• Strong troubleshooting and problem-solving skills
• Ability to work independently and collaborate across teams
• Ability to lift up to 40 pounds
• Valid Driver’s License

Qualifications

• High School Diploma or equivalent

Skills

• Experience supporting Office 365 environments
• Experience with Lexmark, HP, or Ricoh printer maintenance
• Prior USACE or ACE IT experience
• Experience supporting DoD environments

Benefits

• Four flexible medical plan options with premiums averaging 15% below industry benchmarks
• Up to $1,800 in annual wellness incentives plus monthly rewards that put money back in your pocket
• $0 telemedicine visits and open access provider networks with transparent pricing
• 401(k) with modern planning tools plus HSA and FSA options for tax advantaged savings
• Dental, vision, life, disability, and supplemental coverage including accident and critical illness
• Paid time off starting on day one plus flexibility to support balance

Pay

• Compensation details are confidential and will be shared upon successful interview and background check.

Schedule

• The schedule is flexible and may vary based on project requirements.