PC Systems Specialist

FedTec is seeking a PC Systems Specialist to perform analytical, technical, and administrative work related to the planning, design, installation, and maintenance of personal computer systems. The specialist will support moderately complex applications, engage with end users to identify requirements, and deliver solutions through custom programming, off‑the‑shelf software adaptation, or hardware optimization.

Location: JBLM Tacoma, WA (On‑Site)
Security Clearance: Verifiable DoD Secret (or higher) required
Certification: Verifiable CompTIA Security+ certification required

Responsibilities

• Perform planning, design, and installation of new and existing personal computer systems.
• Consult with end users to determine hardware and software needs based on operational requirements.
• Develop programs or select and customize commercial off‑the‑shelf (COTS) software to meet identified needs.
• Install, configure, and maintain computer hardware, peripheral devices, and associated system software.
• Administer and maintain telecommunications protocols as required.
• Provide troubleshooting, diagnostic support, and resolution for hardware and software issues.
• Train and support end users in the use of computer systems, software, and hardware tools.
• Document system configurations, processes, and user instructions.
• Ensure compliance with organizational policies regarding IT security and system access.

Qualifications

• Bachelor’s Degree (BA/BS) with a minimum of 5 years of relevant experience, or Associate Degree (AA) with a minimum of 7 years of relevant experience.
• Demonstrated experience supporting PC hardware, software, and peripherals in a mid‑to‑large scale environment.
• Strong analytical and problem‑solving skills.
• Ability to work independently as well as in a collaborative team environment.
• Excellent verbal and written communication skills.
• US Citizen or Lawful Permanent Resident.
• Verifiable DoD Secret (or higher) security clearance.
• CompTIA Security+ certification.

Benefits

• Medical, dental, and vision plans with Telehealth virtual care and wellness resources.
• Generous paid time off to relax and rejuvenate.
• 401(k) plan, company‑paid short‑ and long‑term disability, life insurance, and additional voluntary coverage.
• Employee Assistance Program (EAP), pet insurance, and prepaid legal services.
• FedTec Applause program for recognizing outstanding contributions.
• Learning & Development programs to support career growth.
• FedTec Fit Program with an on‑staff fitness coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.