PC Support Specialist
Town Of Freetown · Cortland, NY · 3 mo ago
Information TechnologyFull-time
Job Title
PC Support Specialist
About the Role
Provides technical support to users within the organization. Handles basic troubleshooting, software installations, and system maintenance.
Responsibilities
- Provide technical assistance to users via phone, email, and in-person visits.
- Install and troubleshoot software applications.
- Perform routine system maintenance tasks.
- Document issues and solutions for reference.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- At least 2 years of relevant work experience.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and interpersonal skills.
Qualifications
- Proficiency in Windows operating systems.
- Familiarity with common software applications.
- Basic knowledge of networking and hardware components.
Skills
- Technical troubleshooting skills.
- Customer service orientation.
- Attention to detail.
Benefits
Competitive salary, health insurance, and professional development opportunities.
Pay
Salary range: $50,000 - $60,000 annually
Schedule
Full-time position, Monday through Friday, 8:00 AM - 5:00 PM.