PC Support Specialist
GrayRobinson, P.A. Nationwide Alcohol Industry Practice · Tallahassee, FL · 2 mo ago
Information TechnologyFull-time
GrayRobinson, a full-service law and government-consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening for a PC Support Specialist in our Tallahassee office. This position is non-remote, with some travel required.
Responsibilities
- Provide end-user support for computer hardware and peripherals
- Support standard firm productivity software
- Diagnose and resolve problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconferencing equipment, and other technical equipment
- Troubleshoot and solve technical issues with a strong sense of professionalism and initiative
- Multitask and prioritize requests to complete tasks on time
Requirements
- At least 3 years of hands-on experience in a PC Support (or similar) role within a professional office environment
- Expert-level knowledge of the Windows operating system
- Solid working knowledge of networking, hardware, and printer support
- Excellent troubleshooting and problem-solving skills
- Strong customer service orientation
Qualifications
- Experience with law firm applications, such as iManage Work10 and Aderant Expert, is a plus but not required
Benefits
- Comprehensive benefits package