PC/LAN TECHNICIAN

About the role

This position provides PC and LAN troubleshooting with the ability to install, replace, and upgrade computer memory, disk drives, power supplies, and other hardware. It also involves troubleshooting software including OS repair, virus/spyware detection, prevention, and removal, as well as browser and application settings.

Responsibilities

• Maintain, develop, upgrade, and support the computer network hardware and software, including servers, PCs, operating systems, peripherals, and office automation equipment
• Investigate and locate computing and networking errors or equipment malfunctions and revise systems to correct errors or improve techniques
• Report issues concerning equipment downtime, service, and repair

Qualifications

• Associate's degree in computer science (Bachelor's degree preferred)
• 1+ years of experience preferred supporting Windows and Mac operating systems and all related components in a corporate environment
• Experience maintaining network hardware and settings
• Help desk experience is acceptable but hands-on experience is preferred
• Experience working with ERP software, Microsoft 365, and SolidWorks is a plus