PBX Operator - Variable Shift

Essential Job Duties

• Refers to the hospital directory to ascertain station numbers of persons called and manipulates associated keys to relay calls.
• Pages authorized personnel and makes authorized announcements over the hospital paging system in a clear professional manner.
• Possesses comprehensive knowledge of all policies and procedures related to emergency procedures within the facility in order to activate appropriate communications.
• Implements emergency procedures in response to codes, alarms and the automated fire alarm system.
• Announces emergency messages associated with the alarm system in the PBX office over the hospital paging system and advises all designated personnel upon activation.
• Scans any and all paper work into the hospital system given from the patient access department in a timely manner.
• Utilizes interpersonal skills effectively to provide outstanding customer service to all customers.
• Answers all questions of callers clearly and in a professional manner according to hospital policy.

Required Education And Experience

• 1 year related experience