PBX Operator, PT Nights (9:30pm - 6am), including Weekends
PIH Health · Los Angeles Metropolitan Area · 6 mo ago
On-siteAdministrativePart-time
About the role
The PBX Telephone Operator is responsible for routing, screening, providing information to callers and calling hospital codes. The Operator also must be able to work in a fast pace environment handling numerous callers during peak periods. Must be a team player willing to work different shifts and weekends as needed by the hospital.Responsibilities
- Routing and screening calls
- Providing information to callers
- Calling hospital codes
- Handling multiple callers during peak periods
- Working in a fast-paced environment
- Responding to critical issues in a timely manner
Requirements
- A minimum of one year experience in PBX operations.
- Must be able to respond to all critical issues in a timely manner to resolve the issue.
Qualifications
- Organization and problem solving skills
- Understanding of PBX operations
- Strong verbal and written communication skills
- Conflict resolution skills
- Strong customer service skills
Skills
- Organizational and problem-solving skills
- Understanding of PBX operations
- Strong verbal and written communication skills
- Conflict resolution skills
- Strong customer service skills