PBX Operator - Per Diem - Rancho Bernardo Clinic
AdministrativePart-time
About the role
This is a casual/per diem position from 8AM-5PM Thursday and Friday at Scripps Clinic Rancho Bernardo. Possible additional weekdays, no weekends or evenings.
Responsibilities
- Answers calls and routine inquiries, routing to intended destination.
- Appropriately responds to and documents emergency situations, per policy and guidelines.
- Acts as a part of a team, including training new employees.
- Pages physicians, security or employees as appropriate via radio, pagers, computer, or overhead PA system.
- Follows all documentation procedures.
- Completes additional tasks such as sorting and mailing messages during downtime, delivering messages to physician offices, and completing and distributing daily sheets.
Requirements
- Strong customer service skills, computer skills, and ability to work in a fast-paced environment using repetitive hand motion with the ability to multi-task.
Preferred Education/Experience/Specialized Skills/Certification
- Health care experience, and Call Center/PBX experience.