Payroll Tax Specialist

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

Who You Are

• A detail-driven, process-oriented professional who takes pride in getting things right, especially when it comes to high-stakes, deadline-driven work.
• Comfortable working across systems, quick to spot inconsistencies, and diligent about maintaining compliance and documentation.
• Tech-savvy and quick to pick up new tools that help drive precision and efficiency in your work.
• Collaborates well with others, raises issues early, and is always looking for ways to improve how the work gets done.

Your Success Profile

• What You Will Work On:
• Payroll Tax Filing & Payments
• Execute and maintain quarterly and annual payroll tax filings across all local, state, and federal jurisdictions.
• Ensure timely and accurate payments for all assigned states during quarter-end cycles.
• Accurately process reversals and terminations in a timely manner.
• Run daily payments and handle check processing to ensure timely remittance to tax agencies.
• Manage tax ID updates and rate changes, ensuring all records are current and correct.
• Payroll Tax Inquiry & Issue Resolution
• Resolve payroll tax inquiries and issues submitted via internal tickets from cross-functional teams, such as the CSO, within agreed-upon Service Level Agreements (SLAs).
• Triage incoming issues to determine root cause and involve the appropriate cross-functional teams, such as Engineering, Product, or Compliance, for resolution.
• Maintain up-to-date documentation for assigned states in Confluence.
• Collaborate with cross-functional teams, such as Product, Engineering, Finance, and the CSO, to implement updates to payroll tax processes and procedures.
• Process Improvement & Documentation
• Recommend and implement improvements to existing payroll tax processes and workflows.
• Maintain up-to-date documentation for assigned states in Confluence.
• Team Collaboration & Development
• Proactively identify and escalate any risks or blockers to the Pod Lead, contributing to efficient problem-solving.
• Actively participate in pod meetings, health checks, and retrospectives to support team performance and continuous process improvement.
• Support onboarding and knowledge transfer for new team members; share feedback and progress with your manager.

Qualifications

• 2+ years of experience in payroll tax, accounting, or a related finance field.
• In-depth understanding of local, state, and federal payroll tax processes and compliance.
• Multi-state payroll experience (single large employer or multi-employer) is preferred.
• Demonstrated ability to resolve payroll tax inquiries and issues efficiently, meeting SLAs.
• Tech-savvy, including advanced Excel. Proficient in various software programs and systems, with strong data entry, validation, and troubleshooting skills.
• Excellent written and verbal communication.
• Highly organized, detail-oriented, and process-driven, with a strong sense of ownership.
• APA Fundamental Payroll Certification (FPC) is a plus.
• Prior experience with PEOs is a plus.
• Organized and adaptable in a fast-paced environment.

Compensation

The base wage range for this position based in our New York City Office is targeted at $35.58 to $43.27 per hour.

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.