Payroll Systems & Interface Analyst
Job Purpose
The Payroll Systems & Interface Analyst is responsible for managing, loading, validating, and reconciling payroll interface files between multiple HRIS systems, third-party vendors, manual files and reporting tools. This role ensures payroll data accuracy, timely processing, and operational stability while meeting stringent payroll deadlines. The analyst troubleshoots data, system, and integration issues, identifies root causes, and partners with vendors, business stakeholders, and management to implement system fixes and enhancements in accordance with formal change management processes. This role also supports system testing, conversions, and continuous process improvement initiatives.
Your Tasks
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- Provide application support for payroll systems (e.g., ADP), including monitoring, troubleshooting, and resolving system and data issues.
- Load, manage, and process all inbound and outbound payroll interface files, ensuring accurate and complete data transmission across internal systems and external vendors.
- Validate payroll file loads and balances to payroll, ensuring 100% data accuracy and successful processing.
- Monitor payroll processing cycles to ensure adherence to deadlines, system stability, and data integrity.
- Identify and resolve file errors, system rejects, and processing exceptions resulting from interface or configuration issues.
- Troubleshooting & Vendor Partnership
- Troubleshoot payroll system and interface issues in partnership with payroll vendors, IT teams, and HR/business stakeholders.
- Identify root causes of recurring issues and collaborate with management to implement corrective actions, system enhancements, or process changes.
- Track, document, and escalate complex system issues as appropriate to ensure timely resolution.
- Proactively analyze trends, error patterns, and system behavior to prevent future payroll disruptions.
- System Enhancements, Testing & Conversions
- Assist with system testing activities, including unit testing, UAT, regression testing, and post-implementation validation.
- Support payroll system upgrades, patches, enhancements, and configuration changes following established change request and approval processes.
- Analyze and validate payroll and timekeeping data during system conversions and migrations (e.g., Kronos to ADP).
- Partner with stakeholders to ensure enhancements improve system functionality, accuracy, and efficiency.
- Data Analysis, Reporting & Compliance
- Research, compile, reconcile, and validate payroll data to support audits, operational requirements, and management reporting.
- Prepare payroll-related reports for internal stakeholders, vendors, government agencies, and compliance purposes.
- Maintain working knowledge of payroll-related benefit transactions, including 401(k) contributions.
- Process Improvement & Documentation
- Evaluate existing payroll processes to identify inefficiencies, risks, and improvement opportunities.
- Develop, update, and maintain detailed process documentation, workflows, interface maps, and procedures.
- Support continuous improvement initiatives through standardization, automation, and knowledge sharing.
Your Profile
- Education Level: Bachelor’s degree in HR, Information Systems, Finance, Business, or related field, or equivalent experience.
- Experience: 2–3 years of experience supporting payroll systems, HRIS applications, or related system interfaces, with demonstrated experience in file processing, data validation, and issue resolution.
- Preferred Qualifications: Strong understanding of payroll systems and application support, preferably ADP; Experience supporting payroll processing, integrations and data exchanges; Ability to analyze data, identify root causes, and recommend practical solutions; Working knowledge of wage and tax laws and payroll compliance concepts; Strong documentation, communication, and stakeholder management skills; Ability to work independently while collaborating effectively across teams; Build relationships and understand customer and key stakeholders’ interests and concerns.
Company Offerings
- Great opportunity to work for the biggest logistics company in the world.
- International and virtual environment.
- Flexibility and great opportunity to learn.
- Tempting Compensation and benefits.
Equal Opportunity Employer
We offer a great opportunity to work for the biggest logistics company in the world. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster.