Payroll Support Professional

About the role

Optimum HR provides small and midsize companies with comprehensive human resources services & support. This is a fantastic opportunity to join a fun, fast-paced and growing company. This position is in person and will be located out of our Santa Ana/Tustin office.

Responsibilities

• Review, print, and organize all payroll packaging reports and checks daily
• Payroll shipment and payroll check verification
• Answer, help, and/or transfer client service line calls
• Garnishment and uncleared check processing
• Lost check verification and research
• Mail termination checks and documentation (UI books, Notice forms, etc)
• Manage worksite location setup, termination any mismatches
• Electronic child support communication
• Backup for payroll client report requests
• Order workers compensation certificates as requested
• Complete new hire entries as needed
• Deposit incoming Optimum checks and mail out checks or other requested items as needed
• W2's - employee requests, returned W2s and client W2 report requests
• Employee system login support
• Backup support for Service Administrative Professional
• Assist with additional projects as needed

Requirements

• Bachelor's degree and at least one year of office experience preferred. Equivalent combination of education and experience will be considered
• Exceptional customer service skills
• Strong organization and time management skills with high attention to detail
• Ability to complete projects independently during set work hours with minimal supervision
• Ability to prioritize multiple projects in a fast-paced environment and meet required deadlines
• Ability to take initiative and use good judgment
• Excellent written (i.e. writing, grammar, etc.) and oral communication skills (i.e. ability to deal effectively with others, speak professionally on the phone, etc.)
• Team player that embraces Optimum's core values
• Proficient with Microsoft Office Suite

Pay

The salary range for this position is $21.00 - $25.00 an hour. Final compensation will be based upon factors such as geographic location, skills, experience and/or education.

Benefits

We offer a generous benefits package, a monthly office commuting stipend and an excellent corporate culture.