Payroll Supervisor

About the role

The Payroll Supervisor at Herschend is responsible for leading a team of three in a fast-paced, high-volume environment to complete accurate and timely multi-state payroll and related duties. This position leads by demonstrating Herschend's "Leading with Love" culture, fostering a culture of trust, collaboration, accountability, and respect.

Responsibilities

• Lead and support the payroll team in a manner consistent with Herschend’s “Leading with Love” approach.
• Use judgement to escalate processing and/or team issues to manager as necessary.
• Balance customer service to employees and property management with efficiency of operation, providing excellent quality customer service to internal employees as well as outside sources.
• Maintain payroll guidelines and drive standardization and efficiency by establishing, writing and updating desk procedures.
• Responsible for training of new hires within the Payroll team.
• Use independent judgment, logic and analytical skills in problem solving.
• Practice flexible leadership, professional management skills, and consultative and participative decision-making skills.
• Train to serve as backup to the Payroll Manager and coordinators.
• Oversee and support timely and accurate payroll processing.
• Ensure timely and accurate completion of all payrolls while ensuring compliance with federal, state and local laws.
• Review and approve payrolls prior to finalization, correcting errors as necessary.
• Work collaboratively to obtain compliance with payroll timelines and procedures.
• Act as a resource to Payroll Coordinators for all payroll related processing issues, including troubleshooting system issues, working with technical support, IT and others as required.
• Maintain complete confidentiality of employee information.
• Provide leadership and oversight for all Payroll Tax functions; support internal and external audits.
• Lead quarter end and year end activities, payroll tax oversight and ad hoc projects.
• Perform reconciliations and balancing of payroll liabilities each pay period.
• Lead auditing, balancing and finalization of quarter and year end data and reporting.
• Contribute To a Culture Of Continuous Improvement

Requirements

• BS in Accounting/Finance or related field; or equivalent experience.
• 2 - 3 years' progressive experience in Accounting/Finance field, experience in full-cycle payroll administration preferred.
• Strong leadership skills with demonstrated mindset of continuous improvement, ability to lead others with compassion, flexibility adapting to changes in support of the business and proven record of meeting deadlines.
• Knowledge of payroll processing best practices, payroll tax administration and filing, and other payroll disciplines preferred.
• Multi-state payroll tax experience preferred.
• Experience with UltiPro (UKG) and/or Workday preferred.

Qualifications

• Strong communication and interpersonal skills.
• Advanced knowledge of spreadsheet preparation utilizing Microsoft Excel.
• Ability to work effectively with others in a friendly, professional manner.
• Strong attention to detail.
• Self-supervised and disciplined to prioritize and complete work on a timely basis.
• Demonstrated ability to lead with humility, respect and a people-first mindset while fostering a positive and supportive team culture.
• Handle confidential information responsibly.