Payroll Specialist

Key Responsibilities

• Process payroll for multiple clients accurately and on time
• Serve as the primary point of contact for payroll-related client inquiries
• Manage the full payroll cycle, including preparation, processing, and review
• Investigate and resolve payroll discrepancies, errors, and issues promptly
• Ensure compliance with payroll regulations, tax laws, and reporting requirements
• Troubleshoot payroll challenges and implement effective solutions
• Build strong client relationships and serve as a trusted payroll advisor
• Identify and recommend process improvements to enhance efficiency and accuracy
• Collaborate with internal teams to ensure seamless client service delivery
• Maintain organized and accurate payroll records and documentation

Required Qualifications

• 3–5 years of payroll processing experience, preferably in a multi-client environment
• Experience managing the full end-to-end payroll process
• Working knowledge of payroll regulations, tax laws, and compliance requirements
• Experience with QuickBooks (Desktop and Online)
• Familiarity with basic accounting concepts
• Strong organizational skills with exceptional attention to detail
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent customer service and communication skills
• Strong interpersonal skills with a client-focused mindset
• Proficiency in Microsoft Office (especially Excel)
• Collaborative, team-oriented attitude