Payroll Specialist

About the role

We’re looking for a Payroll Specialist to join our USA Payroll team. You will be a key partner in processing USA and Canadian payrolls for our 21,000+ employees. This role involves working with a skilled, collaborative team in a global environment.

Responsibilities

• Processing USA bi-weekly and/or semi-monthly as well as Canada Bi-weekly payrolls from start to finish.
• To include reviewing hours entered, overtime calculations, retro pay, benefit deductions/contributions, bonus/commission payouts and leave of absence payments, garnishments etc.
• Investigate and resolve payroll inquiries/discrepancies via timely communications and resolutions, typically via our case tracking system.
• Evaluate, calculate and process off-cycle payments as needed and submit for approval.
• Partner with appropriate business and/or human resource functions as needed to ensure timely and accurate entry of payroll transactions.
• Provide functional support of Workday Payroll working directly with internal customers in managing their requests.
• Validate new hire/rehire set up and taxation.
• Handle multi-state tax allocation set up, calculations, corrections, overpayment / repayment calculations and W-2 corrections.
• Maintain and update payroll procedures and documentation.

Requirements

• A 4-year college degree in relevant discipline (accounting, finance, business administration, etc.)
• 3-5 years of an equivalent combination of education, related experience and/or military experience
• 3+ years of high volume full-cycle in-house multi-state payroll processing experience
• Strong knowledge of federal, state, and local tax regulations as well as wage laws for the USA
• A strong proficiency of Microsoft Excel required (Vlookup, Pivot Tables, etc)

What would be great to have

• Workday experience
• CPP certification
• PHR, SPHR, GPHR certification

How you’ll work

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retailer planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave