Payroll Specialist

About the role

As a Payroll Specialist, you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. The Payroll Specialist will assist in payroll processing and check distribution for multi-state/multi-company bi-weekly, monthly, quarterly and semi-annual payrolls as well as be responsible for all incoming inquiries and requests.

Responsibilities

• Audit requests
• Payroll tax correspondence
• Outsourced payroll
• Special projects
• Assisting with payroll process documentation
• Resolving escalated payroll issues
• Supporting the Sr. Manager with audit requests, payroll tax correspondence, outsourced payroll, special projects, assisting with payroll process documentation, and resolving escalated payroll issues
• Assist Sr. Payroll Manager with sending payroll reminders and communications to stakeholders
• Aid in pre-payroll preparation and file organization
• Maintain proper payroll processing supporting documentation in an organized manner
• Backup support for payroll processing when a payroll team member is out on vacation
• Process all reporting requests by auditors and other departments
• Download ADP invoices and distribute to required departments
• Analyze payroll data, reports, and forms for accuracy
• Ensure payroll records are accurate, complete, and well-maintained
• Work closely with other internal/external parties to obtain data timely and follow-up as needed
• General Assistance to the payroll department
• Other payroll administrative tasks as assigned

Requirements

• Demonstrate strong enthusiasm toward payroll processes, accuracy and excellence
• Represent the team effectively; build trust and credibility and maintain confidentiality of sensitive payroll information
• Demonstrate ability to multitask and work with the immediate payroll team as well as other departmental stakeholders
• Manage and respond to payroll/garnishment/tax email boxes answering team requests and questions from other team members
• Provide customer service and timely resolution of payroll issues
• Aid in assisting with calculating bonus, commission and premium pay using excel
• Reconcile payroll totals to preprocessing reports
• Knowledge of deduction management and garnishments
• Knowledge of ADP payroll systems
• Must be a quick learner and adaptable to a fast-paced environment
• Able to work with a wide variety of personalities and deal with each person effectively and professionally
• Possess attention to detail and have accurate data entry
• Capable of handling multiple tasks, prioritizing work, and meeting strict deadlines
• Able to secure confidential information
• Knowledge of multi-jurisdictional payroll regulations such as federal and state wage and labor laws is a plus
• Background in benefits/accounting/HR a plus

Qualifications

• High school diploma or equivalent
• A minimum of 1 year experience with assisting and processing high-volume multi-state/multi-company payroll processing using ADP Workforce Now
• General understanding regarding HR/Payroll/Accounting transactions/process flows
• Familiarity with MS Office products (Word, Excel - intermediate skills, Outlook)
• Ability to assist with calculating bonus, commission and premium pay using excel
• Reconcile payroll totals to preprocessing reports
• Knowledge of deduction management and garnishments
• Knowledge of ADP payroll systems

Benefits

• Hybrid and remote work opportunities
• 401(k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.