Payroll Processor

This position is a fully remote opportunity for an early-career payroll professional based in the United States, offering hands-on exposure to payroll processing and the chance to develop Workday and payroll expertise in a fast-paced, client-focused environment.

About the role

You will provide payroll settlement services through Workday, combining payroll operations, customer support, financial controls, and problem-solving. The role involves managing multiple client needs while maintaining high standards of accuracy, confidentiality, and service. You will work collaboratively with a supportive team while taking ownership of deadlines, controls, and client requests.

Responsibilities

• Process payroll settlements within clients’ Workday applications accurately and according to established procedures.
• Process on-demand payments as requested and ensure transactions are handled promptly.
• Maintain accurate, client-specific payroll support documentation.
• Manage daily control reports and identify issues requiring follow-up or resolution.
• Process and resolve Treasury exceptions while maintaining attention to financial accuracy.
• Provide responsive, professional support to multiple clients and maintain effective working relationships.
• Protect confidential customer and payroll information by exercising appropriate tact and discretion.
• Meet tight deadlines and competing priorities while maintaining consistent quality and service levels.
• Collaborate with team members to support shared objectives and contribute to an effective working environment.
• Apply strong problem-solving and mathematical skills to resolve payroll-related questions and issues.
• Take initiative in a changing, fast-paced environment and continuously develop payroll knowledge and expertise.

Requirements

• High school diploma, GED, or equivalent required; an associate degree or higher is preferred.
• 1–2 years of payroll customer service experience.
• Previous knowledge or experience with payroll processing is preferred.
• Proficiency with Microsoft Word and Excel.
• Strong written and verbal communication skills, with a clear commitment to outstanding customer service.
• Strong organizational and time-management abilities, with the capacity to manage multiple customers and priorities effectively.
• Detail-oriented approach and ability to maintain accuracy while working under deadlines.
• Strong mathematical and analytical problem-solving skills.
• Ability to adapt quickly to changing priorities and business requirements.
• Ability to work effectively as part of a team while independently managing assigned responsibilities.
• Demonstrated ability to establish and maintain positive professional relationships.
• Ability to handle sensitive customer information with discretion and confidentiality.
• Energetic, positive, flexible, and proactive approach to work.

Benefits

• Fully remote position within the United States.
• Full-time employment.
• Opportunity to develop hands-on payroll processing and Workday expertise.
• Professional growth opportunities within a technology-enabled payroll services environment.
• Exposure to a diverse client base and a fast-paced, customer-focused setting.
• Collaborative culture that encourages innovative thinking, fresh perspectives, and knowledge sharing.
• Opportunities for career development and upward mobility.
• Supportive team environment focused on collective success.