Payroll Operations Specialist

Core Responsibilities

• Execute end-to-end payroll processing, including manual checks, supplemental runs, and adjusting payrolls with a focus on 100% accuracy.
• Administer UKG Dimensions/Workforce Management (WFM) timesheets.
• Troubleshoot system errors and collaborate with IT or HR for complex technical resolutions.
• Develop and maintain collaborative relationships with leadership and staff to ensure predictable results, credibility, and proactive problem-solving.
• Maintain all required payroll documentation and employee payroll records.
• Aid in generating reports to analyze labor costs and payroll trends.
• Work with HR and Benefits for processing eligible forms of payment needed for terminated employees, including final pay calculations and compliance with state-specific termination pay laws.
• Ensure strict adherence to federal, state, and agency regulations (including FLSA, DOL, and tax laws).
• Assist in agency audits, payroll query validations, managing pending pay, garnishments, and adjustments.
• Proactively identify opportunities to automate manual tasks and streamline payroll workflows to enhance efficiency.
• Serve as the subject matter expert for payroll related inquiries, providing timely and empathetic communication to all employees.

Qualifications

• Associate's degree in Business, Accounting, or related field.
• Prior experience in payroll process and customer service is preferred.
• Intermediate computer skills required (including proficiency in MS Excel/MS Windows/Adobe Acrobat).
• Experience with UKG (Ultimate Kronos Group) or Cognos Analytics is a plus.
• Valid NYS Drivers License (or willingness to obtain).

Benefits

• Competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.
• Comprehensive Health/Dental/Vision
• Direct Deposit
• Flexible Spending Account (FSA)
• Retail Plan 403(b)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)