Payroll Operations and Tax Analyst

Responsibilities

• Audit Bi-Weekly, Monthly, and Supplemental Payrolls
• Audit accuracy of entered Federal and state W-4, non-resident FICA and treaty adjustments.
• Manage escalation of complex payroll issues.
• Approve manual adjustments required to resolve issues.
• Generate ad-hoc queries and reports to research and resolve issues.
• Process the Biweekly, Monthly and Supplemental Payrolls.
• Execute quality assurance of source data.
• Manage Federal, State and Local Tax Compliance Requirements.
• Work in close collaboration with the Associate Director, Payroll Tax, Audit and Compliance to support the Federal, State and Local Tax compliance requirements.
• Reconcile Balance Sheet Liability Accounts.
• Substantiate monthly balance sheet accounts.
• Aid controller team by researching and clearing Cash Account reconciling issues.
• Identify, research, and clear tax and/or accounting related issues.
• Collaborate with the Associate Director, Payroll Operations and/or Payroll Functional Business analyst if queries, system interfaces, or payment processes are not working properly.
• Provide Customer Service & Support
• Communication and Training Initiatives
• Respond to customer inquiries via SNAP tickets, emails and phone calls.
• Assist with developing and delivering training content for campus on various payroll topics.
• Ensure the Payroll Services website remains relevant and updated; assist with developing communication strategies such as federal and state laws and regulatory statues governing payroll withholding and deductions.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3 to 5 years related experience.
• Advanced level proficiency with Microsoft Office tools (Excel, Word, PowerPoint).
• Attention to detail.
• Strong analytical, problem solving, time management and interpersonal skills.
• Sound judgment, diplomacy and discretion in handling confidential and sensitive information.