Payroll Operations Analyst

About Us

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & Commitments

Full-time role based at our Greenville location, Monday–Friday, 8:00 a.m. – 5:00 p.m. Overtime may be required to ensure employees are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

• Reports to Accounting Manager; no supervisory responsibilities.
• Typical physical demands: sitting for long periods, some bending and stretching, working under stress, use of telephone and copier, manual dexterity for calculator and computer keyboard.
• Work performed in an office environment with frequent contact with staff and the public.

About the Role

Maintains a high level of expertise and knowledge in Payroll Operations, as well as Physicians East, P.A. policies and procedures and applicable federal and state payroll regulations. Responsible for the accurate, timely, and compliant processing of payroll, including auditing, reporting, reconciliations, and maintenance of payroll data within the ADP Workforce Now system. Provides support for related accounting, benefits, and provider onboarding activities, including payroll reporting, employee benefits administration, and provider credentialing and enrollment processes as assigned. Credentialing experience is preferred but not required, and training will be provided.

Responsibilities

• Ensures accurate and timely production of biweekly (hourly) and semimonthly (salary) single-state (NC) payrolls, including review, verification, and auditing of processing forms, records, and documents.
• Data entry and verification of payroll-related information for new hires.
• Processes terminations timely and accurately, including calculations of final pay and accrued time off.
• Completes complex payroll operations functions: calculate, review, verify, and post payroll data such as gross pay, stipends and supplemental earnings, retroactive payments, hours, tax withholding, pre- and post-tax deductions, maintenance of accrued leave plans, taxable fringe benefits reporting, and wage garnishments.
• Verification and reconciliation of quarterly/annual filings by ADP tax filing service.
• Production and review of all W-2/W-2C forms, including final year-end adjusting entries.
• Responds to DOL multiple worksite reports, current employment statistics, and other agency reports related to payroll operations.
• Coordinates with HRIS Specialist and other HR team members in overall utilization and maintenance of ADP Workforce Now system, including training of manager self-service and employee self-service users.
• Serves as the Security Master in ADP Workforce Now.
• Assists the CFO with month-end payroll reporting.
• Supports administration of employee benefits programs, including retirement plans, health and welfare benefits, employee enrollments, status changes, and terminations, as assigned (401(k) administration experience not required but preferred).
• Assists with benefits-related communications, new hire orientation, open enrollment activities, and employee education regarding available benefit programs.
• Maintains benefit-related records and documentation and supports compliance with applicable policies, procedures, and regulatory requirements.
• Reconciles all monthly benefits invoices.
• Tracks all uncollected deductions from employees on unpaid leaves and establishes repayment plans upon their return.
• Directs all files uploaded to the ADP Document Cloud to their appropriate folder.
• Coordinates with Accounting Manager for research and reconciliation of payroll GL accounts.
• Produces standard monthly payroll operations reports as well as ad-hoc reporting for practice management.
• Assists with provider credentialing and enrollment activities, including maintaining provider records and supporting applications, renewals, and payer enrollments.
• Coordinates with providers, practice leadership, and external agencies to support credentialing and onboarding processes (credentialing experience preferred but not required; training provided).
• Provides support to the Accounting Department through account research, reconciliations, audit support, reporting, and other related projects as assigned.

Requirements

Education

Associate's degree in accounting, finance, or business preferred. Consideration will also be given to candidates with substantial relevant experience.

Experience

• Minimum four (4) years full-cycle payroll processing experience required.
• Proven experience with ADP Workforce Now (WFN) ideal; similar complex payroll systems also considered.
• Strong computer experience and experience with payroll database reporting tools.
• Advanced knowledge of MS Excel including pivot tables, lookups, and logical formulas is an advantage.

Technical Skills

• ADP Workforce Now (WFN) suite
• Office 365 (Word, Excel, Outlook, etc.)

Knowledge & Abilities

• Knowledge of state and federal regulations regarding payroll operations (IRS, FLSA, Section 125, fringe benefits, etc.).
• Ability to organize, maintain, and analyze large amounts of information and prioritize tasks to meet critical deadlines.
• Excellent verbal and written communication skills.
• Strong sense of team commitment, including meeting deadlines, punctuality, and excellent follow-through and feedback.
• Sound judgement and discretion while maintaining strict confidentiality standards.
• Ability to form positive, collaborative relationships with peers at all levels.
• Exceptional interpersonal communication skills and ability to create a favorable impression for the organization.

Certifications

FPC/CPP certification ideal but not required.