Payroll Implementation Specialist

The Role You'll Play to Create Success

We are happy to announce full-time Payroll Implementation Specialist position, in Clearwater, FL!

• Works with the client and other internal teams through collaboration to successfully implement and process new accounts.
• Conducts welcome call with new client to confirm pertinent information required for new client setup.
• Demonstrates an intermediate understanding of Paid Time Off policies and assists new clients through the setup of their accrual policy(s).
• Demonstrates a thorough understanding of intermediate payroll rules and calculations, including but not limited to premium overtime pay, tips, certified, job costing, piecework, and/or multi-state workers, and how to properly apply in current system.
• Demonstrates an intermediate knowledge of state mandated paid leave policies including knowing when and how they are to be applied.
• Collaborates with internal departments for requested additional services (i.e. health benefits, timekeeping, COI’s, applicant tracking, employment handbooks, etc.).
• Assists with answering new client questions/concerns regarding pricing, contractual obligations, or additional services.
• Assists sales representatives with questions/concerns regarding FrankCrum policies and procedures.
• Educates clients on FLSA, state, and local payroll rules and regulations.
• Reviews and processes employee maintenance with accuracy and completeness following FrankCrum, federal, state, and local rules and regulations.
• Completes payroll setup in current software to include proper earning/deduction codes, preparation of payroll calendar, code filtering labor allocations, adding client reports, and ensuring proper billing setup.
• Coordinates with new clients to obtain new hire documents, either electronically or through paper forms.
• Administers online training demonstrations of our HRIS platform for new clients.
• Demonstrates exceptional attention to detail when processing first payroll(s) by identifying payroll discrepancies and communicating directly with the client to educate on future payroll submissions.
• Escalates issues to appropriate internal teams and/or sales broker for support and resolution.
• Provides productive feedback on company software, training, and processes.

The Attributes We Seek

• Intermediate knowledge of Federal, State, and local laws regarding wage and hour topics, as well as knowledge of various moderately complex payroll processing methods.
• Experience performing intermediate level functions in all Microsoft Office applications, one (1) year of payroll processing or PEO experience, and a high school education or equivalent is required.
• Payroll Certifications (CPP or FPC) are a plus.

Our Competitive Benefits

• Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance at no cost to the employee
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account funded by FrankCrum
• Paid time off and holiday pay
• Education Benefit Program at the IRS Maximum allowance
• PTO cash out
• Tickets at Work
• Alero Financial and its robust credit union benefits program
• Employee and client referral bonus programs
• Disaster Relief Fund for employees

What's Special About FrankCrum

• Family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida.
• Employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family.
• Quarterly events for exceptional customer service and milestones in tenure.
• FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees.
• Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices.
• The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties.
• The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row!
• Supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!