Payroll Delivery Manager I

About The Opportunity

The ideal candidate will have a strong background in managing client relationships, supporting process sustainability, providing guidance to Payroll Specialists, and serving as a trusted consultative partner. They will also possess in-depth knowledge of U.S. and Canadian payroll, year-end processing, project management, and day-to-day operational delivery, along with an "I own it" mindset and a passion for delivering exceptional results.

Skills And Experience We Value

• 2–4 years of payroll experience in high-volume payroll operations with end-to-end Canadian and/or U.S. payroll processing, including balancing, quarter-end (U.S.), ROEs (Canada), taxation, garnishments, legislation, and year-end activities.
• End-to-end payroll experience supported by strong analytical and technical expertise.
• Strong planning, organizational, and problem-resolution skills.
• Excellent verbal and written communication skills with the ability to communicate effectively with customers, internal partners, and leadership.
• Bachelor's degree or equivalent work experience preferred.
• Strong work ethic, enthusiasm, and positive attitude.
• Able to perform effectively in high-pressure, fast-changing environments.
• Able to travel occasionally.
• Flexibility to support business needs, including operational hours between 8:00 a.m. and 8:00 p.m. Eastern Time.
• Weekend and holiday work may occasionally be required.

What Would Make You Stand Out

• Canadian Payroll certification.
• Extensive experience with Canadian payroll.
• Passion for collaboration, customer service, and continuous improvement.