Payroll Assistant

The Role You'll Play to Create Success

• Reviews and processes 15+ basic level payrolls per day Monday – Thursday within established deadlines.
• Handles a permanent processing schedule of 45-55 clients while assisting other team members process payrolls as needed.
• Reviews all client payroll and billing information for accuracy.
• Reviews client payrolls for compliance with DOL, FLSA, and other applicable federal and state regulations.
• Communicates totals and other payroll related information to clients.
• Compiles reports for clients as requested.
• Researches and resolves payroll and billing discrepancies.
• Maintains electronic client folders and files.
• Reviews new employee paperwork for accuracy and completeness.
• Enters, maintains, and/or processes information accurately in the payroll system, which may include new hires, employee rate changes, payroll deductions, address changes, tax updates and other information relating to payroll.
• Assists clients with payroll related inquiries.
• Assists other team members process employee maintenance and new hires as needed.
• Performs basic payroll audits.
• Maintains email, voicemail, and payroll queue.
• Ensures proper FrankCrum policies and procedures are being followed.
• Answers phones, scans, files, etc.
• Adheres to established work schedule and requests PTO in a responsible manner.
• Supports other Payroll Coordinators during planned and unplanned absences.

The Attributes We Seek

• A high school diploma and customer service experience.
• Excel, Outlook, and Adobe knowledge.
• Bilingual a plus.

Our Competitive Benefits

• Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
• Dental and Vision Insurance.
• Short Term Disability and Term Life Insurance at no cost to the employee.
• Long Term Disability and Voluntary Term Life Insurance.
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance.
• 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match.
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement.
• Health Savings Account funded by FrankCrum.
• Paid time off and holiday pay.
• Education Benefit Program at the IRS Maximum allowance.
• PTO cash out.
• Tickets at Work.
• Access to the Corporate America Family Credit Union.
• Employee and client referral bonus programs.
• Alero Financial and its robust credit union benefits program.
• Disaster Relief Fund for employees.

What's Special About FrankCrum

• A family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida.
• This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States.
• FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family.
• By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
• The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices.
• The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties.
• Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row!
• FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!