Payments Performance Strategist, Network Cost

Overview

The Global Payments Performance Team identifies payment optimization opportunities for Stripe's merchants. We serve a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long-term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

Responsibilities

• Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
• Serve as both an internal and merchant-facing expert on payment optimisation strategies.
• Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis.
• Use existing tools to deploy sophisticated optimization playbooks and analyses across Stripe’s customer portfolio.
• Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Provide feedback on our tools and playbooks to help continuously improve our self serve offerings.

Requirements

• 10+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry.
• Deep expertise in card network costs at the acquirer level.
• Deep expertise in interchange and scheme fees at the merchant level.
• Understanding of e-commerce payments, cards-based payments processing, and optimization strategies.
• Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3).

Qualifications

• A proven ability to build collaborative working relationships with cross-functional teams.
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• A proven ability to be a self-starter capable of driving business results without significant supervision.
• Experience presenting directly to merchants.
• Develop optimization playbooks and stay updated on industry best practices and Stripe innovations.

Skills

• Excellent verbal and written communication skills.
• Strong data processing, organizational, and analytical skills.
• Experience with SQL, dashboard building, modeling, or reporting.
• Experience presenting to senior business leaders.

Benefits

• Annual US base salary range: $172,200 - $258,400.
• Equity, company bonus or sales commissions/bonuses.
• 401(k) plan.
• Medical, dental, and vision benefits.
• Wellness stipends.

Location

• Available in an office or remotely (35+ miles or 56+ km from a Stripe office).

Additional Information

• Office-assigned Stripes spend at least 50% of the time in their local office or with users.
• A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices.
• Stripe does not cover the cost of relocating to a remote location.