Payments Network Program Manager

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Job Description At FIS, our technology and our people are moving forward. We advance the way the world pays, banks, and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question~ Are you FIS? About The Role As a Program Manager with the Payments Network Team, you will lead the delivery and optimization of large, complex prepaid programs that support business growth, operational excellence, and client success. In this role, you will oversee end-to-end program execution, aligning strategic objectives, financial performance, and cross-functional initiatives to achieve measurable outcomes. You will serve as a key leader across internal teams and external partners, driving innovation, risk management, and continuous improvement. Success is measured through program performance, stakeholder satisfaction, financial efficiency, and delivery of strategic business objectives. What You Will Be Doing Lead large-scale prepaid programs from initiation through completion, ensuring alignment with business objectives, scope, budget, and timelinesDevelop and execute program strategies that improve operational performance, client outcomes, and business valueDrive financial planning activities including budgeting, forecasting, resource allocation, and investment optimizationPartner with product, technology, operations, compliance, finance, and commercial teams to deliver program objectivesIdentify program risks, dependencies and opportunities, implementing mitigation strategies and governance controlsAnalyze complex business, operational and financial data to support strategic decision-making and program optimizationEstablish performance metrics, monitor outcomes, and communicate program status to senior stakeholders and executive leadershipChampion continuous improvement initiatives that enhance efficiency, scalability, quality, and customer experienceBuild and maintain strong relationships with clients, vendors, partners, and third-party service providersLead, coach and mentor program team members, fostering collaboration, accountability, and high performance Required Qualifications Bachelor’s degree in business, finance, technology, project management or a related field, or equivalent practical experienceSignificant experience leading complex programs, portfolios or strategic initiatives within financial services, payments, or fintech environmentsStrong expertise in program management methodologies, governance frameworks, and execution practicesAdvanced financial management skills including budgeting, forecasting, business case development, and performance analysisDemonstrated ability to manage cross-functional stakeholders and influence decisions across multiple organizational levelsExperience identifying, assessing, and mitigating program risks while balancing strategic prioritiesStrong analytical and problem-solving skills with the ability to translate data into actionable business recommendationsExcellent communication, leadership, and relationship management skills with experience presenting to executive stakeholders Preferred Qualifications Experience supporting prepaid, debit, payments, digital banking, or card-based financial productsProfessional certification in program or project managementKnowledge of regulatory, compliance and risk management practices within financial servicesExperience leading transformation, modernization, or process improvement initiativesFamiliarity with agile delivery practices and enterprise program management tools What We Offer You At FIS, we are as committed to growing our employees’ careers as our own business. We offer~ Opportunities to innovate in fintechInclusive and diverse team atmosphereProfessional and personal developmentResources to contribute to your communityCompetitive salary and benefits LI-BS3 Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass