Payments Governance Advisor, Principal Associate - Hybrid

Overview

The Enterprise Payments Governance and Oversight (EPGO) team is seeking a dynamic Principal Associate-level Payments Governance Advisor who will support effective end-to-end payments oversight and risk management across Capital One.

General Responsibilities

• Advisory - Partner with stakeholders to understand business use cases that impact payments. Influence and advise partners on risk mitigation strategies, including controls, testing, policies, procedures by utilizing Enterprise risk framework standards
• Ensure Risk Mitigation & Controls - Document and manage E2E payments use case inventory and supporting lines of business in demonstrating adherence to payment risk policy & standards
• Perform enterprise risk assessments of new or modified payments use cases
• Leverage knowledge of the payments industry and risk management strategies to strengthen internal controls
• Governance & Oversight - Identify and remediate payments related Issues in partnership with Business Risk owners
• Work across the Enterprise to ensure consistent risk management across payment types, maintain or improve on policies and procedures to ensure corporate, regulatory and industry standards
• Contribute and lead Monthly or Quarterly business reviews across lines of business
• Continuous Improvement - Identify risk trends and propose new controls, processes or approaches to mitigate those risks
• Leverage story telling and strategy to highlight opportunities for improvement around risk culture, risk identification, knowledge, and process across the Enterprise
• Engage in payments-related projects and process initiatives to support governance and oversight activities

Ideal Candidate

• Ability to build relationships across different seniority levels and business units to influence risk strategies
• Analytical mindset to support risk analysis and problem solving
• Excellence in spotting connections or patterns across disparate data sets to identify and communicate trends. Experience recommending processes or approaches in support of trends
• Team-focused, with demonstrated strong relationship-building and collaboration skills
• Exceptional communication and influencing skills, with the ability to navigate complex organizational structures and build consensus among diverse stakeholders
• Excellent analytical, problem-solving, and project management skills

Qualifications

• Associate's Degree or Military Experience
• At least 2 years of experience in risk management, audit or governance
• At least 2 years of banking or financial services experience
• At least 2 years of banking or financial services experience
• At least 2 years of project management or process management experience
• At least 1 year of experience using Google Suite or Microsoft Office

• Bachelor’s Degree
• At least 4 years of experience in risk management
• At least 4 years of project management or process management experience
• At least 1 year of data manipulation experience
• At least 3 years of experience managing senior stakeholders
• At least 2 years of experience working in payments
• Accredited ACH Professional (AAP) certification or Accredited Payments Risk Professional (APRP) certification

Location

This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.