Payments Fraud Investigator

About the role

Location: Remote - US based candidates only, no visa sponsorship available. For our client, we are seeking a Payments Fraud Investigator to join the team of a leader in the Finance & Insurance space. This role will focus on identifying, analyzing, and mitigating fraud risks across payment activity and high-risk accounts. You will partner closely with cross-functional stakeholders to strengthen detection strategies, improve investigative outcomes, and support rapid response to urgent fraud incidents. The position also includes contributing to process improvements and training efforts that enhance analyst performance and overall risk controls.

Responsibilities

• Analyze high-risk accounts for various fraud types
• Lead root-cause analyses to improve systems and strategies
• Drive cross-functional projects to enhance fraud detection
• Investigate and mitigate urgent fraud incidents
• Communicate updates and case outcomes to stakeholders
• Conduct training sessions at vendor locations to improve analyst performance

Qualifications

• 5+ years of experience in complex investigations
• 3+ years leading risk-related projects with cross-functional teams
• Ability to leverage data for tactical and strategic solutions
• Proactive in challenging existing processes
• User-centric approach to problem-solving

Benefits

• Opportunity to work in a critical role within the financial ecosystem
• Engagement in cross-functional collaboration and project leadership
• Access to professional development through training initiatives
• Involvement in shaping fraud detection strategies at scale
• Dynamic work environment with a focus on innovation

Pay

Compensation: $100,000 – $120,000 annually