Payments Fraud Analyst (Banking)

Job Details

The Fraud Analyst is responsible for detecting, investigating, and preventing fraud across various payment services. This role monitors transactions, analyzes data to identify fraud patterns, works closely with management to escalate incidents, and provides quarterly statistical metrics based on system performance and results.

• Wires:
  • Conduct critical suspect reviews and ensure timely release or cancellation of payments.
  • Perform immediate reviews and escalations utilizing fraud software.
  • Create and maintain filters and policies for known fraud and internal controls within the system.
  • Track actual and potential losses and transaction volumes on a monthly basis.
  • Prepare quarterly management reporting.
• EFT:
  • Process claims including ACH, Debit Cards, Zelle, and Transfer NOW.
  • Review Client Central Reports daily to prevent and identify suspected fraud, including restricting or closing cards while attempting to verify customers.
  • Perform Reg E monitoring.
  • Review CAMS alerts.
• Other Duties:
  • Perform debit card maintenance, including but not limited to: Travel exemptions, Rush requests, Card reissues, and Monthly closed account reports.
  • Manage and replenish debit card inventory.
  • Reconcile General Ledger accounts and Bancontrol associated with losses and debit cards.
• Back-Up Support:
  • Provide COS III responsibilities.

Primary Responsibilities

Wires:

• Conduct critical suspect reviews and ensure timely release or cancellation of payments.
• Perform immediate reviews and escalations utilizing fraud software.
• Create and maintain filters and policies for known fraud and internal controls within the system.
• Track actual and potential losses and transaction volumes on a monthly basis.
• Prepare quarterly management reporting.

Negotiable Items

• Review suspected items and make timely decisions to pay or return.
• Create and maintain filters and policies for known fraud and internal controls within the system.
• Track actual and potential losses and transaction volumes on a monthly basis.
• Prepare quarterly management reporting.

EFT:

• Process claims including ACH, Debit Cards, Zelle, and Transfer NOW.
• Review Client Central Reports daily to prevent and identify suspected fraud, including restricting or closing cards while attempting to verify customers.
• Perform Reg E monitoring.
• Review CAMS alerts.

Other Duties:

• Perform debit card maintenance, including but not limited to: Travel exemptions, Rush requests, Card reissues, and Monthly closed account reports.
• Manage and replenish debit card inventory.
• Reconcile General Ledger accounts and Bancontrol associated with losses and debit cards.

Back-Up Support:

• Provide COS III responsibilities.

Knowledge & Skill Requirements

• Knowledge of, adherence to, monitoring, and responsibility for compliance with state and federal laws and regulations affecting the financial services industry as they pertain to this position, including but not limited to: Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML), Customer Identification Program (CIP), Customer Privacy requirements, Community Reinvestment Act (CRA).
• Advanced experience in fraud/anomaly detection.

Required Skills

• Risk management
• Regulation E (MUST have)
• Leadership
• Analytical thinking
• Regulatory and audit readiness
• NICE Actimize Xceed
• Fiserv Premier

Education & Experience Requirements

• A high school diploma or equivalent required.
• 5+ years of financial institution operations experience.
• Advanced experience in fraud/anomaly detection.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state, or local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

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