Payments & Fraud Analyst

About the role

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Payments, Fraud & Risk team enables revenue growth and protects Discord's financial health by managing payments optimization and fraud risk as a strategic function. We operate across three core areas: identifying and mitigating large-scale fraud to enable clean revenue, optimizing the cost of payments through chargeback strategy and card network fee mitigation, and partnering with Product, Revenue, and Engineering early to surface and address fraud risk — so Discord can launch with confidence and maximize revenue outcomes. As Discord matures, this team serves as the connective tissue between Payments Strategy, Engineering, Legal, Product, and Revenue — embedding fraud and financial risk expertise into everything Discord does, with a bias toward enabling growth. Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Responsibilities

As a Payments & Fraud Analyst on Discord's Payments, Fraud & Risk team, you will own one or more of the team's core functions end-to-end — leading cross-functional programs, shaping fraud and payments strategy, and driving the fraud risk decisions that let Discord launch products with confidence and maximize clean revenue.

• Own high-scale fraud detection and mitigation, payments operations, and risk assessment within your assigned area end-to-end — from strategy through execution and post-launch measurement
• Lead high complexity fraud investigations, perform root cause analyses, and translate findings into concrete proposals for rule improvements and cross-functional action
• Write SQL queries to analyze fraud