Payment Services Specialist

Responsibilities

• Originate and verify all wire transfers including importing and processing.
• Receive incoming and initiate outgoing wires transmittals.
• Receive incoming and initiate outgoing ACH batch transmittals.
• Return ACH items.
• Send notification of change of ACH files.
• Research ACH/wire transactions as needed.
• Maintain and continuously improve Wire/ACH operations policies, procedures, and performance.
• Monitor and maintain wire transfer logs.
• Monitor customer activity.
• Complete follow-up with customers.
• Gather statistical information as requested or required.
• Be proficient with the Bank's Core Operating System, Excel and Word.
• Ability to architect and drive change by enlisting support of management.
• Maintain complete confidentiality with regard to sensitive customer and proprietary information.
• Ability to multitask.
• Exemplify and follow the Bank's core values.
• Regular attendance and punctuality when reporting to work.
• Travel for trade and industry schools and seminars as needed.
• Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank’s policies and procedures.
• Perform other duties as assigned and requested.

Requirements

• High School diploma or GED.
• Continuing Education to maintain job knowledge.
• Three to Five years of banking experience (preferred).
• Three to Five years of Administrative experience (preferred).
• Proficiency in Microsoft Office Suite; familiarity with loan documentation and boarding software (preferred).