Payment Operations Specialist

Description

At Sunflower Bank, N.A., we're experiencing great growth since our founding in 1892. We're dedicated to serving our communities and supporting our team members. As a full-service financial institution, we offer a wide range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission; it's what we do every day for clients and associates.

Responsibilities

• Process incoming and outgoing wire transfers, including creating, verifying, and releasing wires.
• Ensure proper procedures are followed to minimize loss to the Bank, while maintaining quality service.
• Maintain a proficient understanding of NACHA rules, regulatory compliance including BSA, OFAC, loss prevention, information and physical security, and adherence to Bank policies and federal regulations.
• Resolve various wire exception transactions such as cancellations, deletions, reversals, and returns.
• Perform daily validation across payment applications.
• Assist with various projects, monitoring and reporting.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree or equivalent work experience preferred.
• 1 to 3 years banking experience required.
• Bilingual (Spanish) preferred.
• Back-office bank operations with wire transfer processing experience preferred.
• Back-office bank operations with Debit card/ACH dispute experience preferred.
• Strong analytical and problem-solving skills.
• Able to manage multiple tasks and deadlines simultaneously.
• Demonstrated attention to detail and accuracy.
• Excellent communication skills, written and verbal, with the ability to clearly communicate issues to all levels of staff and management.
• Strong telephone skills.

Pay

The pay for this position is dependent on knowledge, skills, abilities, experience, and location.

Schedule

Regular working hours are typically Monday through Friday, with occasional evening or weekend work as needed.

Benefits

People choose to “bank” with us, but for those we serve, we're more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength, Propelled by Growth, Individuals in a Great Whole, Creating Possibility, Community Focused.

Associates enjoy outstanding benefits, including:

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank!

EEO/AA: Minorities/Females/Disabled/Vets