Payment and Mail Clerk

About the Role

We are seeking a detail‑oriented and reliable Payment and Mail Clerk to support payment processing operations in a fast‑paced administrative environment. The clerk will handle incoming mail, review and process checks, enter transaction data, and maintain accurate financial records while managing confidential information.

Core Responsibilities

• Receive, open, sort, and review incoming mail containing payments and financial documents.
• Verify check details, sender information, and supporting documentation for accuracy and completeness.
• Enter and process transaction and payment data accurately within the designated system.
• Perform research and follow‑up on incomplete, missing, or unclear information to facilitate timely processing.
• Maintain organized records and documentation in accordance with established procedures.
• Handle sensitive financial information with discretion and confidentiality.

Deliverables

• Accurate and timely entry of transaction and payment information.
• Support efficient payment operations by meeting established quality and productivity standards.
• Identification and resolution of discrepancies through appropriate follow‑up activities.
• Complete and well‑maintained records supporting payment transactions.
• Consistent processing of incoming checks and payment‑related correspondence.

Qualifications

• High School Diploma or GED equivalent.
• Fingerprinting completed by client (required).
• Minimum 1 year of experience in administrative support, clerical operations, transaction processing, payment processing, banking operations, or a related field.
• Experience performing data entry with a high degree of accuracy and attention to detail.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Ability to manage confidential financial and customer information responsibly.
• Strong organizational, communication, and time‑management skills.
• Ability to perform repetitive tasks accurately while meeting deadlines.
• Ability to work onsite at 1001 Semmes Ave, Richmond, VA 23224 during scheduled business hours.

Preferred Qualifications

• Experience working in banking, financial services, payment processing, accounts receivable, lockbox operations, or related financial environments.
• Experience handling checks, financial documents, or high‑volume transaction processing.
• Familiarity with recordkeeping, reconciliation, or payment verification processes.
• Demonstrated ability to identify and resolve discrepancies efficiently.

Additional Information

• Onsite position located at 1001 Semmes Ave, Richmond, VA 23224.
• Standard work schedule: Monday through Friday, 8:00 AM to 5:00 PM EST.
• Position requires extended periods of sitting, reviewing documents, and performing data entry.
• Must be able to manage multiple priorities while maintaining accuracy and attention to detail.
• Contractors must have U.S. work authorization that does not require future visa sponsorship.
• Engaged and paid by BCforward; not eligible for Accenture employee benefits.

Compensation

Hourly rates vary by state:

• California: $21.00 to $30.00
• Colorado: $20.00 to $27.00
• Connecticut: $20.50 to $27.50
• District of Columbia: $23.00 to $31.00
• Illinois: $19.00 to $27.00
• Maine: $18.50 to $24.50
• Maryland: $20.00 to $28.00
• Massachusetts: $22.00 to $30.00
• Minnesota: $20.00 to $26.50
• New York: $20.00 to $31.00
• New Jersey: $21.00 to $29.00
• Ohio: $18.00 to $24.00
• Virginia: $18.50 to $26.00
• Washington: $22.00 to $30.00

Benefits

• Major medical coverage
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• Employer‑provided group life insurance
• Voluntary life insurance
• Short‑term disability
• Long‑term disability
• 401(k) retirement plan