Payer Implementation Project Manager

Primary Responsibilities

• Serve as the dedicated Implementation PM for the enterprise account, owning the implementation relationship and acting as the primary point of contact
• Partner closely with the Account Management team to ensure alignment between implementation activities, client strategy, and ongoing account priorities
• Lead end-to-end 1/1 readiness, ensuring delivery across all milestones, dependencies, and go-live activities
• Oversee multiple concurrent workstreams, including both large-scale implementations and smaller enterprise account initiatives
• Create and effectively manage deliverables for client implementation projects: Program Requirements, Project Schedule, Issues, Risks, Action Items Decision (IRAD) Log, Weekly Implementation Executive Status Report, Lessons Learned, etc.
• Maintain enterprise awareness of overlapping initiatives that may impact readiness, proactively surfacing risks, dependencies, and conflicts
• Raise awareness of any misalignment or misunderstanding of project scope and objectives with applicable stakeholders
• Act as the internal SME on enterprise account strategies, priorities, and guidance, providing direction and clarity to internal stakeholders
• Assist in internal improvement projects

Required Qualifications

• Undergraduate degree or equivalent work experience
• 2+ years of experience in project management or implementation projects in the healthcare industry
• Experience acting as a liaison between business and technical teams
• Proficiency with project management tools (Smartsheet- preferred), and other Microsoft tools such as Excel, Visio, Word and PowerPoint
• Proven ability to communicate ideas clearly and concisely to the leadership
• Proven ability to prioritize and balance multiple demands and competing deadlines

Preferred Qualifications

• PMP Certification
• Experience with Healthcare industry
• Medicare/Medicaid experience
• Demonstrated ability to operate effectively in ambiguous and uncertain environments while maintaining a high level of professionalism
• Demonstrated advanced communication skills, both verbal and written

Pay and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

We are an equal opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Benefits:

• Life Resources and support to focus on what matters most to you, in every facet of your life.
• Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more.
• Physical Health plans and other coverage to support wellness for you and your loved ones.
• Financial Benefits for today and to help you plan for the future, including your retirement.