Patties and Pints - Bus Person

About the role

Be a member of the winning team at Valley View Casino & Hotel – named one of San Diego's Best Places To Work by the San Diego Business Journal. Valley View is where fun and your future will come together – join our team for a fun and exciting environment with amazing benefits that focus on you, your family and helping you reach your lifetime goals! Deeply rooted in the Valley Center community, we, the San Pasqual Band of Mission Indians, have a rich local history. With traditions founded upon “good neighbor” values, our Tribe has been a part of this community for many generations. Valley View Casino & Hotel reflects our proud heritage of enterprise and opportunity; it is a place for our friends and neighbors. At Valley View Casino & Hotel our team members are the foundation of who we are and what we do. The compassion, encouragement and level of experience that you will be exposed to will put you on a career path full of opportunities for advancement.

Responsible for cleaning, resetting, and maintaining the dining area in accordance with department specifications; assists the food service team in accommodating the needs of our guests while ensuring guest satisfaction during their dining experience. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under general supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.

Responsibilities

• All team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence as outlined in the Team Member Guide to Success.
• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Responsible for clearing all tables and resetting them for new seating, ensuring tables are set in accordance with venue standards.
• Ensure guests are achieving a pleasurable dining experience.
• Assist Food Servers in serving throughout their meal, observing the guests for any requests for service.
• Clear all dishes from the table after guests are through eating, continually providing them with a clean, neat eating area.
• Perform as a team member with venue Host, Supervisors, Food Servers and Kitchen Staff in maintaining a smooth and efficient operation.
• Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina and proper mental attitude while dealing effectively with guests, management, and team members while working under pressure and meeting deadlines.
• Maintains side station to sanitary and professional levels. Completes side work